User Data Deletion Instructions
Effective Date: February 2026
CROWSSTACK LIMITED respects the privacy of users of the VintPay platform. If you wish to request deletion of any personal data associated with your use of our services, you may do so using the instructions below.
Requesting Data Deletion
If you would like us to delete your personal data from our systems, please send a request to:
Please include the following information in your request to help us verify your identity and locate the relevant data:
- Your full name
- The phone number or email associated with your account
- A short description of your request
Processing Your Request
Once we receive your request, we follow a rigorous process to ensure your data is handled correctly:
We will verify your identity to ensure the security of your account.
We will review the data associated with your account across all our systems.
We will delete or anonymize your personal data from our systems where applicable.
Data deletion requests are usually processed within 7–14 business days.
Data That May Be Retained
In certain cases, we may retain limited information if required for:
- Legal compliance and regulatory obligations
- Fraud prevention and security of our platform
- Financial record keeping and audit requirements
Any retained data will be securely stored, isolated, and not used for any other purposes.
Contact Information
If you have questions regarding data deletion or our privacy practices, please contact us:
CROWSSTACK LIMITED
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